Privacy Policy

Last updated November 13, 2026

Who we are

Flood Fix Line is a free referral service that connects callers with independent local water damage restoration companies. We do not provide these services ourselves and do not guarantee any provider's work, pricing, or availability. We may be paid by providers when we connect you.

Information we collect

When you call us, we receive your phone number and the details you choose to share, such as your name, ZIP code, and what you need help with. Calls are recorded and transcribed.

When you visit this site, we and our advertising and analytics partners collect standard web data: pages viewed, device and browser type, approximate location based on IP address, and identifiers from the ad you clicked. This is done with cookies and similar technologies.

Automated assistant and call recording

Calls are answered by an automated assistant and may be recorded. If you do not want your call recorded, please do not call.

How we use information

We use it to understand your request, connect you with local water damage restoration companies, follow up about that request, measure how our advertising performs, improve the service, and meet legal obligations.

Who we share it with

When we connect you with a provider, we share your contact details and the details of your request with that provider, and we may be paid for doing so. Providers are independent businesses with their own privacy practices.

We also share information with vendors that run the service for us (telephony, hosting, analytics, and advertising platforms) and when the law requires it.

Your choices

You can ask us to access or delete the information we hold about you by emailing hello@floodfixline.com. You can limit cookies in your browser settings. Depending on where you live, you may have additional privacy rights under state law; contact us to exercise them.

Children

This service is for adults. We do not knowingly collect information from anyone under 18.

Changes and contact

We may update this policy and will change the date above when we do. Questions: hello@floodfixline.com.